Return & Exchange Policy

Welcome to seeklit. Please review our return and exchange policy before making a purchase.

1. Eligible Return Items:

Most items are eligible for return. However, certain items such as custom or personalized products may not be eligible. Please check the product details before making a purchase.

2. Return Conditions:

To facilitate a smooth return process, items must be in their original condition, unused, and with all original tags and packaging. We reserve the right to refuse returns for items with obvious signs of use or damage.

3. Return Procedure:

If you need to initiate a return, please contact our customer service team within the specified time after receiving the product. We will provide detailed instructions and the return address.

4. Return Shipping Cost:

The return shipping cost is the responsibility of the customer unless the return is due to a product quality issue or an error on our part.

5. Exchange Service:

We offer exchange services based on product availability. If you wish to exchange a product, please provide detailed information when contacting our customer service team.

6. Refund Process:

Once we receive and inspect the returned items, we will process the refund as soon as possible. Refunds will be issued in the original payment method.

7. Product Quality Issues:

If you receive a product with quality issues, please contact our customer service team as soon as possible after receiving the product. We will provide appropriate solutions, which may include returns, exchanges, or partial refunds.

seeklit reserves the right to adjust the return and exchange policy based on actual circumstances. Thank you for choosing seeklit, and we are committed to providing an exceptional shopping experience.